Ships from our studio
In-stock products usually leave our studio in 1-3 business days and are best for faster gift delivery.
Shipping & Delivery
Clear Delivery for Every 3D Gift
Some products are shipped from our studio, while selected designs are shipped directly from trusted suppliers. Delivery estimates should be shown before checkout.
Ships from supplier
Selected curated products ship from trusted suppliers. Estimated delivery is usually longer and depends on destination.
Made to order
Custom B2B projects follow a separate production timeline confirmed during the quote and approval process.
What to check
Every product page should be explicit
Before checkout, customers should see the shipping origin, estimated delivery range, tracking availability, and what to do if a product arrives damaged.
Ships from studioSupplier-shippedPre-orderEstimated deliveryTracking when availableDamage support
Delivery FAQ
Shipping questions
Will I receive tracking?
Tracking is added whenever available. For supplier-shipped products, tracking updates can sometimes take longer to appear.
Why do some products take longer?
Supplier-shipped and made-to-order products may need more time than products already in studio stock.
What if my item arrives damaged?
Contact support with photos of the packaging and product so the order can be reviewed and resolved.
Where can I see the exact delivery estimate?
The product page should show whether the item ships from our studio, from a trusted supplier, or as a made-to-order project before checkout.
Do custom B2B projects follow the same delivery timing?
No. Custom projects include concept, sample approval, production, and shipping, so the timeline is confirmed separately.